Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The odds are always in favour of the house, and there is no guaranteed way to win. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use online pokies and casino services in Australia. We are committed to preventing underage gambling and strictly enforce age verification on all platforms we recommend.
If you are under the legal age, please do not use these services. If you are aware of a minor gambling online, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, please seek help:
- Spending more money on gambling than you can afford to lose
- Gambling for longer periods than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about how much you gamble
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious or irritable when trying to cut down or stop gambling
- Using gambling as a way to escape problems or emotional distress
- Borrowing money to gamble or pay gambling debts
- Failed attempts to reduce or stop gambling
- Jeopardising relationships, employment, or educational opportunities
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control of your gambling. These include:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before stopping
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Time Limits: Set automatic session timeouts to take breaks from gambling
- Self-Exclusion: Temporarily or permanently close your account to prevent further gambling
- Account Cooling-Off: Take a break from gambling for a set period
We strongly encourage you to use these tools if you feel your gambling may be becoming problematic.
Support Organisations & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to the following organisations:
Australia
- Gambling Help Online – Free, confidential online and telephone counselling service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
United Kingdom
- GamCare – Free gambling addiction support and counselling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and resources for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Help line and referrals
www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible with the right support. If you or someone you care about is experiencing difficulties with gambling, please do not hesitate to contact one of the support organisations listed above. They provide confidential, non-judgmental assistance and are here to help.
Remember: You are not alone, and help is available.